TERMS & CONDITIONS

Terms

-  One-off contracts for companies and individuals - 50% deposit, balance payable upon completion

-  Retainers - paid monthly, in advance. Unused hours can be carried forward to the following month

-  On-going contracts - by arrangement

Charges

£15-25 per hour depending on the amount and complexity of the work involved. All additional materials required are charged at cost.

Mail shots - postage, printing and other material costs to be paid in advance.

Retainer and ongoing contract invoices to be paid within 14 days. One-off contracts to be paid upon completion. We reserve the right to charge interest on overdue invoices.

Legal Niceties

Margaret Gammons - Office Solutions Consultant provides a professional and confidential service. Client contact details are treated in the strictest confidence and are never sold to third parties.

All Margaret Gammons - Office Solutions Consultant systems are virus, firewall and password protected with regularly updated software. All incoming files will be checked for viruses. Any documents found to contain a virus will be returned unopened to the client and a charge will be made for the costs involved. Any unsolicited email with an attachment will be deleted.

Margaret Gammons - Office Solutions Consultant reserves the right to refuse any contract it deems to be illegal, immoral, objectionable or believes to break copyright law - clients will be required to sign a declaration to this fact.

Final proof reading of all documents is the client's responsibility. Any errors notified within 7 days of contract completion will be rectified free of charge.

Margaret Gammons - Office Solutions Consultant will not commence work until a signed agreement has been received that stipulates the precise work, hours, cost and payment terms. Should the client require an amendment to this, a further signed agreement will be required.

Whilst Margaret Gammons - Office Solutions Consultant takes every precaution to prevent system failure; it cannot be held liable for any loss whatsoever due to computer, power or telephone line failure.

Margaret Gammons - Office Solutions Consultant recommends that clients use a secure method of posting and cannot be held responsible for any loss incurred should documents get lost in the post.

Margaret Gammons - Office Solutions Consultant reserves the right to terminate or suspend any contract (without penalty) if the client fails to settle an invoice by the due date